Service & Support

    For buyers using an e-procurement system

    How do I conclude a contract with the provider?

    The Customer concludes with the respective Provider a purchase/service agreement for individual orders of goods/services which is concluded through an express declaration of acceptance by the seller to the customer or, if no such declaration has been made, when the goods are shipped or the service due is rendered to the customer.

    How you can invite your suppliers to join Unite

    You can invite suppliers to join Unite. To find out which steps are necessary, click here:

    Can I use Unite to buy from my previous suppliers?

    Yeah, that’s possible. You can find your suppliers on the Unite App Store or invite your preferred suppliers directly to Unite using this form.

    Why can't I use some apps directly?

    Some vendors review buyer requests before they gain access to their app. This can take 1-2 days.

    Wie kann ich BusinessShops für alle zum Unternehmen gehörenden Gesellschaften freischalten?

    Die Bulk-Freischaltung ist eine Funktion auf, mit der Einkäufer BusinessShops für alle zum Unternehmen gehörenden Gesellschaften freischalten können. Ein BusinessShop wird damit für das ganze Unternehmen in einem Land verfügbar und muss nicht von jeder Gesellschaft separat. In unsere Anleitung erklären wir Ihnen im Detail, wie das funktioniert.

    Foto | Einkäuferteam

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