In this section you’ll learn which payment methods are available to you, how to process invoices from Unite, and what Unite’s payment terms are. We also provide answers to frequently asked questions.
Payment methods
How to choose or change your payment method
You can choose your payment method during the completion of each order. On the order summary page, the payment method is defaulted to ‘Invoice’, but you can also choose other options available to you.
Payment by invoice
Depending on the creditworthiness of your company, you can pay on account after receiving the goods. Here are the steps to pay via this method:
Step 1: When completing your order, choose the payment method ‘Invoice’ and click ‘Submit order’.
Step 2: An email will be sent to you confirming receipt of your order.
Step 3: Once the items leave our supplier’s warehouse, you’ll receive an electronic invoice by email.
Step 4: Pay the invoice and remember to include the invoice and customer number on the bank transfer.
Payment by advance payment
Step 1: Select ‘Advance payment’ as the payment option.
Step 2: An email will be sent to you confirming receipt of your order.
Step 3: You’ll receive a second email with our proforma invoice and Unite’s banking details.
Step 4: Pay by bank transfer and include your customer and order number as payment reference.
Step 5: We’ll process your order as soon as we receive your payment.
Payment by credit card
Unite accepts major credit cards, such as Visa, Mastercard and AMEX.
Step 1: Select ‘Credit card’ as your payment method when completing your order and click on ‘Submit order’.
Step 2: Enter your credit card information on the next secure page.
Step 3: An email will be sent to you confirming receipt of your order.
To manually access your invoice, log in to your account and click on the ‘Order archive’ tab. Click on the relevant order, where you’ll find the invoice attached as a PDF document in the column ‘Documents’.
Electronic invoicing (e-invoice)
An e-invoice is an electronic document that has the same content and legal implications as a paper invoice or a PDF attachment in an email.
Requirements for receiving e-invoices
To receive e-invoices, you should meet one of the following criteria:
Your system can receive emails with XML attachments or
Your company is registered in the PEPPOL network.
E-invoices for public sector organisations
E-invoicing is mandatory for public sector organisations. Unite complies with this requirement by providing e-invoices via the PEPPOL network.
Payment terms
Invoices from Unite are due immediately when issued, without any deductions, unless you’ve agreed other payment terms with Unite.
