How to buy on Unite
In this article you’ll learn how to place an order on Unite, how to use the Smart Basket feature, and how to change or cancel an order.
How to place an order on Unite
Watch this video to learn how to place an order on Unite and use the Smart Basket feature.
Ordering via web access
Ordering through Unite via web access
The order process on Unite is simple.
To start, sign in to your account.
Search for and select the items you want to order. For more information on searching for items and filtering search results, please go to our how to search article.
Add the items you want to the basket. Then proceed to checkout.
On the next page, select your delivery address and invoice address. Then complete your payment details. Then choose the cost centre and cost type per item.
Check if all the details on the order summary page are correct and confirm your order.
You’ll get an email confirming receipt of your order. You can also view the details of your order in your account under ‘Orders’.
After your order has left the supplier’s warehouse, you’ll receive a shipping confirmation (if provided by the supplier). For more information, go to our shipping and delivery page.
Ordering via PunchOut
Ordering through Unite via PunchOut
For detailed information on setting up PunchOut access and the ordering process in the PunchOut setup, go to our dedicated support page.
How to use the Smart Basket feature
Unite’s basket optimisation (Smart Basket) compares the products in your basket with alternative offers and shows you more affordable or faster delivery options.
Add the items you want to your basket
Go to the basket once you’re satisfied with your selected items. The ‘Smart Basket’ function automatically displays various optimisation options. You can choose the option that suits you best. The more items in your basket, the more effective the result.
After choosing an option, you can transfer your basket to your system (if you’re using PunchOut), or proceed to checkout and complete your order.
Optimisation options in detail
[A] Our recommendation
This option for the best combination of lowest price, fast delivery, and fewer deliveries is preselected per default. You can select another option at any time.
[B] Best price
Looking for the best price? This option optimises your basket based on the total price. When selecting this, also check if other aspects, such as delivery time, meet your requirements.
[C] Fastest delivery
Need your delivery as soon as possible? This option searches for suppliers with the shortest delivery time.
[D] Original basket
Want to keep the original terms? Choose this option if you’ve deliberately selected a specific offer on the product pages. No adjustments will be made.
Value limits in baskets
Your company may set a value limit for baskets transferred to your system. If your basket exceeds such a limit, you’ll see a notification. Please follow your company’s instructions as shown in the notification to complete your purchase.
Reordering items
Want to reorder items from a previously exported basket? Use our basket history feature. In the article on basket history in the section ‘Reordering baskets or reordering items’, we explain this feature in detail.