Welcome to Unite, your new procurement platform. Here you’ll learn how simple it is to search, purchase and complete orders on Unite.
Watch the introduction video explaining how Unite works and how to browse the wide assortment.
Now move on to more detailed topics, including: how to find items, how to place an order and use the Smart Basket feature, how shipping works, helpful payment information, and details on how the returns and claims process works.
Here are a few frequently asked questions to guide you on your journey with Unite. Click on the links in each section for more detailed information.
Learn how to use Unite’s search function to find items quickly and easily, and how to filter and sort results to find the right product.
Learn how simple it is to place an order on Unite and use the Smart Basket feature.
Smart Basket checks whether your basket is available at a lower price, with faster delivery or in fewer deliveries. You can select Unite’s recommendation (the best combination of lowest price, fast delivery, and fewer deliveries), choose fastest delivery or best price, or keep your original basket unchanged.
If you need to return an item, please check the returns policy and requirements for your order. The Returns and claims section explains what to do and how to submit a return request or a return claim.
If the supplier provides a tracking number, you’ll receive a shipping confirmation email containing delivery details.
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