Welcome to Unite, your new procurement platform. Here you’ll learn how simple it is to search, purchase and complete orders on Unite.
Unite at a glance
Watch the introduction video explaining how Unite works and how to browse the wide assortment.
Get familiar with Unite
Now move on to more detailed topics, including: how to find items, how to place an order and use the Smart Basket feature, how shipping works, helpful payment information, and details on how the returns and claims process works.
Smart Basket checks whether your basket is available at a lower price, with faster delivery or in fewer deliveries. You can select Unite’s recommendation (the best combination of lowest price, fast delivery, and fewer deliveries), choose fastest delivery or best price, or keep your original basket unchanged.
Where can I find my invoices and payment information?
Your payment and invoicing options depend on your organisation's setup. Unite provides information about payment methods, invoices and electronic invoicing in the Payment and invoicing section.
What should I do if I need to return an item?
If you need to return an item, please check the returns policy and requirements for your order. The Returns and claims section explains what to do and how to submit a return request or a return claim.
